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Our Refunds Policy

Our Refunds Policy

This page describes how we calculate refunds. Our refunds policy does not affect your statutory rights. Some notes about refunds:

  • When you send your item back to us, we'll process the returned item  You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return.

     

If you require any further information regarding a refund after your refund has been processed please contact Bikers UK Limited on +44 (0)23 8074 1234

 

Helmet policy;

Due to health and safety issues, once a helmet has left our premises it is considered to be second hand. A returned helmet can not be sold again by us on a as new basis, as we are unable to verify it's condition to a future buyer. We therefore reserve the right to refuse returns on helmets purchased either by mail order or in the shop.

Please ensure that you are happy with all details of the helmet, including fit, size, style and colour before making your purchase.

Note: Bikers.uk.com cannot generate refunds for items purchased from third-party sellers. Only your seller can generate a refund. If you have any difficulties in obtaining a refund from your third party seller please inform us of your refund and we will assist in contacting the seller.